Our soaps are made in our family soap factory in Aleppo, following an ancestral recipe passed down from generation to generation. To learn more, click here .

All of our products are vegan except two : our solid soap enriched with honey, and our solid soap enriched with goat's milk.

Our products are designed and packed in Ain, France, to guarantee optimum quality.

Our solid Aleppo soaps are made in our family soap factory in Aleppo, using traditional methods. Some of our products, such as our vegetable oils and shea butters, are imported and remain pure, to offer you the best of nature.

Our products are certified according to three main standards : organic and natural for cosmetics, and Ecocert for detergents. Our products are certified Cosmos Organic by Ecocert Greenlife, guaranteeing their compliance with the rigorous requirements of the Cosmos standard. It is important to note that some natural products, derived from mineral sources, cannot benefit from organic certification. These products, coming from the sea or quarries, are natural in essence and do not require human intervention. Consequently, Ecocert cannot certify them as organic or natural.

We are vigilant about the origin of our raw materials, preferring countries and regions where the product is as pure as possible.

Yes, our products are largely fragrance-free and pure, however, the use of essential oils is not recommended, so it is best to avoid products that contain them.

Here is the list of our products containing essential oils:

• Citrus facial scrub (lavender and grapefruit essential oil)
• Aleppo soap with lemon (lemon essential oil)
• Black cumin oil
• Aleppo soap with black cumin oil
• Three-oil elixir (contains black cumin oil)
• Black soap with eucalyptus (eucalyptus essential oil)
• Solid charcoal toothpaste and solid clay toothpaste (sweet mint and field mint essential oil)

Yes, there are no contraindications to using our products on children over 3 years old.

We offer samples with every order to allow you to discover other products in our range. However, we do not provide samples alone without an order.

We offer several delivery options to meet your needs:

• Mondial Relay: delivery in France at a relay point and at home in Europe (Germany, Austria, Belgium, Spain, Italy, Luxembourg, Netherlands, Portugal).
• Colissimo: available for France and abroad.
• FedEx: fast home delivery abroad.

Delivery is free for all orders over €49 or more (in France only).

We accept the following payment methods:

• Debit card
• Apple Pay
• PayPal
• Bank transfers

Your order will take between 6 to 8 working days to arrive at your address. This time may vary depending on the carrier chosen, and your country.

Yes, you can return an item after receiving your order. Please address our customer service, who will inform you of possible solutions and steps to follow.

Our products are available in organic stores such as Biocoop, La Vie Claire or Naturalia for France. Abroad, brands vary. To see the complete list of our points of sale, read our article Where to find us?

To create your customer account, follow these simple steps:

1. Click on the profile icon.
2. Select “Create an account”.
3. Fill in the requested information, such as your name, email address, and password.
4. Click on “Validate” to finalize the creation of your account.

Your customer account is now ready to use!

Our loyalty program rewards your loyalty by offering you points for each purchase made on the Najel store. You earn 2 points for every €1 spent. You also earn 5 points if you follow us on social networks.

These points can then be transformed into vouchers to benefit from discounts on your next orders.

50 pts = 5% discount
100 pts = 10% discount
200 pts = 20% discount
1000 pts = €50 offrered

You can contact us by telephone on +33 (0)4 78 80 99 34 from Monday to Friday from 9 a.m. to 1 p.m. and from 2 p.m. to 5 p.m.

We are also available by email by filling out the contact form.

Our customer service will respond to you as soon as possible, within 2 to 8 days.

You can contact us by telephone on +33 (0)4 78 80 99 34 from Monday to Friday from 9 a.m. to 1 p.m. and from 2 p.m. to 5 p.m.

We are also available by email by filling out the contact form.